HOW TO BOOK

I accept early bookings via Tel +44(0)7986621285, or via the email address provided on the Contact page.

The Windsorian Christmas Tales tour can be booked in advance and on the day by ringing the Windsor Tourist Information Centre on +44(0)1753 743900. Details for private tours are available on Tel +44(0)7986621285.

Wherever possible I will attempt to accommodate your bookings on your desired date and time. However, should I not be able to do this, I will recommend another experienced qualified Blue Badge Guide to take your tour.

Similarly, should your party require the services of more than one guide, I will endeavour to provide you with the correct number of Blue Badge guides needed.

 FEES

The fees are negotiated individually and attempt to be as competitive as possible for the type of tour and length of time required.

Cancellations should be notified in writing and where possible with more than 7 days notice prior to the tour. For cancellation charges and details please see below.

 TERMS AND CONDITIONS

While I cannot process Debit or Credit Card payments, cash on the day of the tour or a cheque payable to Hugh Burn are preferred.  Unless otherwise agreed you will be issued an invoice payable within 30 days of issue. After this a reminder invoice will be sent out, payable within 7 days.  

No deposit is necessary to secure a booking. However, cancellations must be notified in writing by emailing Hugh Burn.  My cancellation fees, as advised by the Guild of Registered Tourist Guides are:  

• 7 days notice or less -  50% of agreed booked fee;

• 48 hours notice or less -  full booked fee as negotiated.

• where cancellations follow a last minute booking we reserve the right to charge 25% of the booked fee.

Should cancellations be made by me for reasons beyond my control, I will attempt to offer you an alternative tour or tour date or to find you another guide to undertake the tour depending on the situation and reasons for cancellation.

Obtaining the proper visas, insurance and travel documents are your sole responsibility and I accept no liability in respect thereof. I cannot offer assistance or advice with obtaining these.

You and Hugh Burn agree that these Terms and Conditions bound you to a contract which is subject to English Law and the Courts of Justice of England and Wales shall have exclusive jurisdiction in respect of any disputes or differences arising between the parties.

©2007 Hugh Burn MITG